This FAQ guide is tailored to help you make informed decisions when purchasing hair style tools for your business. Whether you’re a B2B procurement officer, beauty tools distributor, or e-commerce merchant, you’ll find clear answers to key questions about ordering, customization, shipping, and more. Let’s dive into the details!
Can You Send the Goods Door-to-Door Delivery?
Yes, just tell us the quantity and your delivery address. We will check the freight cost for you and arrange door-to-door delivery.
Can You Accept Cash on Delivery?
It’s recommended to use Trade Assurance for secure transactions. You can confirm the order through Alibaba and make payment via T/T, credit card, or e-checking. We handle the rest, including production, delivery, and logistics.
How Can I Get a Cheaper Shipping Method?
Shipping by sea is a more economical option, though it takes longer. We can provide an estimated shipping time based on your location and requirements.
What If I Don’t Receive the Goods on Time?
We strive to deliver within the specified time, and we’ll keep you updated on the shipping progress. If there are any delays, we’ll notify you and make sure you get the goods as soon as possible.
Can You Help Ship Other Suppliers’ Products Together?
Yes, we can combine shipments if the cargo size is manageable. However, please coordinate with your suppliers to ensure that all goods are shipped properly, as our warehouse does not accept freight collect.
Can I Get a Refund for the Sample Cost?
Yes, the sample cost can be refunded after you place an order with us. We offer a straightforward refund process for sample orders.
Can I Order a Sample Before Placing the Full Order?
Yes, sample orders are accepted, and the sample charge will be refunded after you make the bulk order.
Can I Get a Free Sample?
Unfortunately, free samples cannot be offered before our first cooperation. However, once you order over 500 pieces, the sample cost will be refunded.
How Much Does It Cost to Order a Sample?
Please provide your shipping address and the quantity of samples you need. We will check the cost, including door-to-door shipping, and give you a quote.
What Is Your MOQ (Minimum Order Quantity)?
Our standard MOQ is 500 pieces per item. If you need a smaller quantity, let us know, and we can try to accommodate your request.
Do You Have Stock Available?
The production time for this item is approximately 30 days. If you need products urgently, we do have similar items in stock. Let us know if you’re interested.
This FAQ guide addresses the essential details about hair style tools to help you make an informed purchasing decision. If you have further questions or would like a customized quote, feel free to contact us!
Last Updated on 03/26/2025 by sales04
